Prescription Heating & Cooling, LLC Testimonials

customer-testimonials

Read what Prescription Heating & Cooling customers have to say about our heating and air conditioning service, HVAC products and heating and cooling maintenance services:

I have used Prescription Heating in the past and everything went well, as expected. I called Mike and we worked out a time for the visit. He was on time and performed the furnace check up. He explained what was going to happen and provided me with a check list detailing the work performed. Mike is thorough and professional. He is also NATE certified.

Gordon W. of Lake Elmo

Mike and his assistant were very professional and went above and beyond the call of duty (through spider webs, skunk poop, rat poop, etc) to get the job done. We got a number of quotes, per Mike’s own suggestion, but hands down he was the best choice in terms of price and quality of the work he did! We used his service at our old house and really liked him and he has proven time and again that he is trustworthy and wants to have long term customers and not just make a quick buck. He has made sound recommendations that weren’t always in his favor (in terms of him making a quick profit), because he truly wants life-long customers. At our old house he let us know that it was still in good shape and didn’t need replacing despite the fact that it was getting on in years. For our recent service, the other quotes we received all recommended a much more expensive furnace, but Mike was able to explain why those would have been more power than we needed for the space we needed it to cover, and therefore a higher expense than we needed to spend. He has been nothing but kind and professional and has always taken the time to simply and clearly answer all of our questions and help educate us on our heating/cooling systems.

William H. of Woodbury

Mike is very prompt and responsive, even if you call after hours. The other nice thing is that Mike actually answers the phone and is able to discuss the problems with you on the phone. Mike is extremely knowledgeable and takes the time to go through all the options and explain everything in as much detail as needed to make you feel comfortable with your decision. When we did have him put in our a/c system Mike offered to put our system in on a Sunday morning, no extra charge! We’re very happy with our a/c unit and even happier that we have found a great HAVC guy!

Jennifer M. of Maplewood

Call Prescription in the late afternoon of July 4th expecting to have to leave a message and having to worry about our Air Conditioning on one of the hottest and humid days of the year. Mike answered and was on a job, but thought he might be able to swing over between jobs. He called me back within 10 minutes and said he would be over to our house in 30 minutes…45 minutes later, Mike has assessed and fixed the issue. He also helped answer some questions we had regarding replacement of our furnace and AC. Very impressed with his service, speed and knowledge. Will for sure be using him again.

Joshua W. of Shoreview

Mike is extremely knowledgeable and detail oriented. He explained everything about our system and then a little more. Very neat, instead of replacing our humidifier like other two companies said we had to do, he just leveled unit and cleaned it. I would definitely use his services again.

Dennis M. of Shoreview